Orders typically are typically processed in 1-2 days of purchase. For standard shipping, please allow 3-5 business days for your order to be shipped and delivered.
We know you are excited to receive your order, which is why we will be sure to send you and e-mail notification when your order ships. You can also see the current status of your order here.
We begin processing orders as soon as they are placed, for this reason any changes or cancellations must be made by contacting our Customer Service Team within 1 hour of placing your order.
Every product we ship out is carefully inspected, however if you have received a product with a manufacturing fault we will happily replace it or refund the cost as long as it has been returned within 5-7 days of receiving your package. Please note that wear and tear in the course of normal use is not considered a manufacturing fault.
All returns will be subject to inspection. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with tags attached. We are not responsible for packages that are lost during shipment. Returns received in worn condition cannot be accepted for exchange or return and will be sent back to you.
If you believe you have a faulty item, please contact our Customer Service Team for further instructions. When we receive the item, we will investigate the fault and contact you to determine the most appropriate resolution. We will replace the faulty item with a comparable product, subject to availability. If a replacement is not available, a full refund will be issued. Shipping charges are non-refundable. We reserve the right to deny or refuse full refund based on the returned condition.
Although we strive for the best shopping experience, mistakes can happen and the wrong items are shipped from our warehouse. We are sorry for any inconvenience that this may cause and our customer service team is here to help make things right. Please contact our Customer Service Team so that we can work to get you your goods as soon as possible.